Service Dept: I'm always hesitant when it comes t...

Service Dept: I'm always hesitant when it comes to dealerships and especially repairing my vehicle as I have not had the best experiences in the past.

I called with emergency electrical problems and spoke with Amy. Amy made sure I was scheduled for first service the following day; I was lucky enough to deal with Tiffany at 7:30 in the morning who was kind, courteous and understanding. Tiffany and the whole service staff went out of their way (literally by driving to Stroudsburg for a part that was on "back order") to help and expedite my repair. They service department had my part picked up and installed into my vehicle within hours.

I'm so grateful to Tiffany and all Scranton Dodge Service Department for the courteous and prompt service. What a change from my past experiences. THANK YOU Tiffany and the whole staff!!!