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We have purchased over 20 new Fords in my lifetime...

We have purchased over 20 new Fords in my lifetime, all over Michigan, in Atlanta and in the Charlotte area. We are X plan buyers, so typically the price is the same at every dealer and the only negotiation is "how much are you going to give me for our car?" Robby Hart explained the "Sonic" difference and "True Price" concept to us and they beat the X Plan price and met another offer that we had on our used vehicle. Unlike other dealerships, the Manager never came out to pressure us. He didn't have to. Our salesperson, Robby Hart had full control of the deal. We never met a finance person, everything was done electronically. There were no managers watching over everything that he did. Another salesperson (Chris) even helped us when Robby was with another client when we came back to do the deal. Everyone in the building was polite, and we didn't feel like they were vultures looking for fresh meat when we walked in. I would recommend Robby, Chris and Fort Mill Ford to anyone! It is worth the drive....I pass a Ford dealer on the way to them :-)

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