WORST CUSTOMER SERVICE!!! EVER !!! RUDE TO THE R...

WORST CUSTOMER SERVICE!!! EVER !!! RUDE TO THE ROOT!! I am talking about the manager.

WHy i am saying so ... I had a incident.. real bad.. one..
So i went to there store ordered for the cake... and just 20 mins after because we found a cake better
somewhere else we called and canceled the order( before they even started the making the order). Now i we are going out of town will be back and take our refund we have a order receipt.
But when went back she says i don't believe you.. can you tell me how did the girl or guy look like who took your order. I said the name is there on receipt she said , she left i cant refund you back now... I said but why i have this receipt with me.... she actually shouted... i am a gentleman did not curse you as you were a lady... but GUYS you all be aware... hope this does not happens to you....