Richard FieldingReview ofConcord Toyota
Everything initially went well with my experience....
Everything initially went well with my experience. My salesman was prompt and polite, but I did need to advocate that not all features listed on the window sticker were installed on the vehicle (roof rack was missing entirely). After we completed our paperwork, we quickly processed through finance. Unfortunately, the car was still the detail shop after we closed the deal, and had yet to be fueled. I had to wait several hours to get the vehicle off the lot. A transaction that could have completed in under two hours took five hours. As I left the dealership with my roof rack boxed in the trunk, I noticed the low tire pressure warning was on. The vehicle was pulling strongly to the right and I needed to stop and air the tires. Both front tires were aired to under 20psi, when they should have been at 35psi. I would call my experience mediocre, but it could have easily been excellent.

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