Have had sooo many aggravating encounters with coi...

Have had sooo many aggravating encounters with coinamatic's customer "service". First had a card that wouldn't work & it took almost 3 months & numerous calls before I finally got the new card & cheque to refund what I was told they were going to send out the first time I called. Since then I've had multiple issues with their website & each time when I call, the representatives I speak to are not very professional...staying silent on the other end of the line long after I finish speaking rather than acknowledging what I've said or answering; putting me on hold without warning; no apologies for the countless issues I've had thanks to their company, etc. It's really unfortunate that in order to stop using their service in my building I would be inconveniencing myself to find another place and leaving my building to do my laundry.