J

Josue Maldonado

4 years ago

Stay away from any property managed by this compan...

Stay away from any property managed by this company.

My brother and I moved into one of the their apartments in Auburndale, Woodlands Apartments.

From day one, the appliances and electrical power through the apartment started to die off. The doors, after a few days of use, started coming apart. The bathroom started catching mold within days, even if cleaning it back to back, top down. The floor boards started to separate and coming off the ground as well.

Ever since we started experiencing issues, I've contacted the property management and maintenance several times to get these issues fixed. It was very obvious that these two groups never talk to each other, they we're not aware of the issues with the apartments once I informed either group.

After a month and a half they started to send people to deal with the electrical issues and the floor. My brother had to miss 3 days of work (three consecutive Fridays) to be here while they fixed the issues. Meanwhile, they only showed up to work for 1 of those 3 days they had committed to fix our apartment. I personally had to miss 2 consecutive Fridays to wait on their maintenance department to fix the doors.

After a few attempts from them to install the same doors that started breaking apart, it was clear that they had no clue or skill to do this. They said they had to "order new doors". That was back in August. Fast-forward to October and they still haven't fixed our doors. All three doors to the two bedrooms and restroom have to be lifted and pushed in order to open.

I will never rent in a building managed by these people. They have no idea how to schedule and plan maintenance for their property, they have disjointed communication. They clearly do not care about their tenants other than when the rent is due.

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