My mother had her flat glazed 18 moths ago I calle...

My mother had her flat glazed 18 moths ago I called up after 3 months saying there was a draft coming through a installer came out took a quick look sprayed a bit of filler and then went on his way unfortunately this has happened in another room This year and it has got a lot worse on mesaaging roberts windows for my OAP mother the response I got was basically not our problem anymore I don t usually write reviews on businesses but unfortunately due to the nature and the way the have treated me after over 3 k spent and only 18 months of being installed I feel you should know what your dealing with