K

Keith Wiltshire

3 years ago

Awful, absolutely awful. Poor fitting, bad to non...

Awful, absolutely awful. Poor fitting, bad to non existent customer service.

Holes in Cement, silicon missing, silicon to re-attach old mortar, doors didn't fit correctly even the rep from FENSA thought it was shocking and didn't provide a certificate. Some windows were not fitted with the correct glass and a 20mm gap underneath one of the windows for the length of the window.

Had fitters out twice now (eventually) and although better the second attempt, I am still very unhappy with the level of service.

To top it all when I complained one of the managers even argued with me. I have used extra gas especially in this one of the longest winters for some time, and they don't want to know.

DO NOT USE..........

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