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Fatima Diaz

3 years ago

From the moment we entered the medical center, the...

From the moment we entered the medical center, the environment was one of care, compassion and understanding.
The initial exam experience prioritized the comfort of my pet. I loved that she got to walk around in the exam room and explore while the doctor explained the action plan.
I greatly appreciated the check-in calls and text message update with a picture of me dog.
The visit was not the most comfortable as I went with my mother who was older and stood up for the entire visit which lasted 30 minutes. I wish there was a place for us to sit with her.
The discharge meeting was great. I appreciated the opportunity to ask questions.
GREAT COMMUNICATION!!!

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