If I could give them a minus I would. Needed an AD...

If I could give them a minus I would. Needed an ADA compliant room. Was given a room on the 21st floor and was told this was the only one they had with a roll in shower. Why would you put a room for a handicap person on the 21st floor rather than a lower floor. Would be impossible to get down the stairs. Also it did not have a fixed bench in the shower. Instead it was a flimsy chair that my husband nearly fell from. This was reported and they replaced it with a stool like chair. No back and no arm rest. The only thing ADA about this room was the grab bars in the shower. The faucet did not reach far enough to be used by the person taking the shower. Had to have someone holding it for them.

Next there was no refrigerator in the room. There was supposed to be one and when I asked they brought me a cooler that s used for wine. It never got cool. Had to put bags of ice in it to keep drinks and open containers somewhat cool.

The ice machines are on every other floor. A real bother considering the refrigerator problem mentioned above.

Entrance and parking for handicap person is almost nonexistent. Have to go up several steps to enter hotel. There s a ramp but it s a ways from the entrance and the person in the chair could not make it on his own.

The government needs to shut this place down or fine them heavily because they are not equipped for handicap use. I will contact local officials about this hotel for sure!!!