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Joel DiLorenzo Review of Chambers Hotel
Fantastic customer service! When I arrived at the ...
Fantastic customer service! When I arrived at the hotel to check in, I realized that the lock on my suitcase was malfunctioning and wouldn t open. Without even having to ask, the front desk was immediately on the phone with the suitcase manufacturer in order to locate the closest retail store to find a solution. Within 30 minutes, I had my suitcase lock fixed in working condition thanks to the hotel employees. It wasn t a bother or an inconvenience to this hotel - they truly wanted to help me solve my issue and they did so with a smile. Very, very rare in the hotel industry these days and I HIGHLY recommend that you consider The Chambers for your next NYC visit.
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