Received a call yesterday, 2/14/16 from Dimitry as...

Received a call yesterday, 2/14/16 from Dimitry asking us if we were looking to purchase a new car. We advised him of our situation and that we were considering trading in one our cars and possibly refinancing another. We were advised to come in and see what could be done and so we did. Dimitry said that he wanted to work on our Prius first to see if they could refinance it for a lower rate. We were surprised that a dealership could do that but figured why not check it out. He came back and said that they could lower our payment by 100.00 but that there would be about 2,000 in fees for doing this. We asked if we were to refinance with a local bank would there be that much in fees. He said there would be. Hesitantly we decided to do the refinance and was shortly sat down with Tony Songvilay. After about an hour the paperwork was done and our car that when we came into the dealership only owed about 23k on was now at almost 28k. When we got home we did some research and found that we could have gotten a much lower interest and not have to pay an extra 4 to 5k in fees to redo the loan. We have emailed Tony to see if he could cancel the deal since none of the banks will be open till Tuesday because of the holiday weekend but our fear is that since we signed, we would be stuck with what we got. It appears that they made it look like they bought our car for the 23k and then resold it back to us in order to get the refinance of the loan. And to top it off, they were not able to do anything with our other car which was one of the main reasons for going. Hoping that they will cancel this deal that we put down on Sunday, but doubt they will and I am now hesitant about doing any other business with them. It was my own fault, I decided to sign things even though I wasnt 100% comfortable with the deal. I would suggest for others, if your not comfortable with the deal, walk away and dont have any regrets like we do currently.

Edit: 2/15/16 - Received a call this evening from Jonathan at the dealership. He stated that he saw my post here on Google and wanted to make things right. We were allowed to cancel the deal that we had signed on 2/14/16 and had to go into the dealership this evening and sign a document to cancel the deal. We have emailed Tony to have a copy of the document that we signed tonight emailed to us for our records so that we have proof that deal cancelled the but have yet to receive a response. We were also asked by Jonathan to delete our review. I checked to see if there was a way to delete a review but I dont see that option. Jonathan asked that if we couldnt delete the review that we at least state that 2,000 of the fees were because of state taxes and licensing and the other 2,000 was because optional GAP and Maintenance for the vehicle. So I am adding that to this review as per requested.