Kelsey Hendrix Review of Jim Ellis Mazda of Marietta
This is my first time back at the Mazda dealership...
This is my first time back at the Mazda dealership after leasing my 2018 Mazda CX-3 in Dec 2017. The first service is FREE when you return to where you got the car which is lovely!!
I should have written this review a year ago- the service is incredible- Jackie was my sales rep and she was so patient, kind, knowledgeable & more. I was going back & forth on the finances (as you do when getting a new car)- and the entire team worked with me on getting me a price for my trade in & the new car that I was comfortable with.
I came in this morning & the new dealership is gorgeous. The service team was prompt & thorough to the point I don t mind waiting an hour + for the car (tv, nice lounge with tons of outlets for charging phones/kindles, etc), soda, juice, snacks, coffee, etc. I even saw Jackie who remembered me & greeted me with a huge hug. I cannot say enough about this dealership & will 100% return for my next Mazda. This is also coming from a HORRIBLE experience at a Ford dealership in Sandy Springs... couldn t be happier to have made the change!
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