5 days in a deluxe panorama room including breakfa...

5 days in a deluxe panorama room including breakfast
+ Very attentive and friendly staff
+ Location
+ Restaurant Johann Grill and PUR highly recommended
- Breakfast buffet more mass than great, there is a lack of high-quality cheese, hardly to be recommended for vegetarians, what do you need seven different juices from the tetrapak or similar. every morning ?, bread / pretzels of moderate quality, hygiene dubious: the staff wear disposable gloves, unfortunately the cooks (at the kitchen breakfast buffet) inevitably touch their faces again and again and put the mask on, every bread / roll / pastry is always direct DNA transfer is inevitable when wearing gloves (without reaching for a fork, touching pliers directly), breakfast costs: 35 EUR per person / day!
- Damage in the room (wall on the bed side), height adjustment shower head defective
- a lot of dust and unclean table on arrival, was done on day three, I had the idea to put a 20 EUR tip on the bed ...
- Thanks to the "Stay 5 pay 4 - arrangement" we "only" paid 2,200 EUR for 5 nights (plus parking, tip, tourist tax, restaurants); The additional charge of 70 EUR for the moderate breakfast on the day of departure made us very negative. Contrary to the booking conditions!
- TV set unfortunately does not have the function of the station media libraries, Netflix and AmazonPrime are not included either
We will probably visit the gourmet restaurants again regardless of a stay at the Kempinski.
The friendliness and attention of the hotel staff was excellent, as was the panoramic view and the overall ambience. Price / performance ratio is not sufficient for us.