Dear team,

Dear team,

It was pretty bad experience with a previous outstation ride. Driver was absolute impolite, firstly he asked us to cancel booking and in return he will take us on ride in same fare by deducting 150 Rs. which was the deduction charges. we didn't went for private then he started abusing us. he was claiming we have booked for 12 hours 90 km only, when we called customer care and talked to them he used bad words there and said in my system its 12 hours only. how is it possible ? he was claiming i got a ride order which was "12 hours 90km" and being a ola regular customer we know its "12 hour 180 km and 24 hours 250km" then he created a mess when we had a 2 drops in city, he asked us to pay 900 rupees etc. when we called customer care again on same issue he abused female partner of mine as well. It was absolute pathetic condition we have faced and we have not felts its value for money. we are asking for refund after this incident.