I can only review the BBB based on their solicitat...

I can only review the BBB based on their solicitation of my business to become a member of their service.
i was called in late November by a rep who's name I cannot recall. She explained that the BBB would like to invite my business to become a member and that she would like to conduct a 10 minute interview first.
I explained that due to the fact that I was rushing to get my new business open, it would be better for her to call me back in January-after Christmas.
She explained that the interview would only take 10 minutes. I reiterated that I was incredibly busy (and migrainal) and that January would be better.
This clearly was not acceptable and her final statement before hanging up the phone was, "I guess we might call you back if we ever decide to extend you an invitation again." Click.
Thus, my choice was to either give her the 10 minute phone interview immediately, with no prior notice whatsoever of any invitation, or forget it.
This 3 minute exchange has unfortunately completely changed my view of the BBB. I have a feeling that her attitude was based on the fact that the rapidly changing business environment brought on by the Internet is rendering the BBB a relic - another victim of "progress".
I feel her pain, however, it's not an excuse for being so rude.