I'm sorry as much as I love this place and their f...

I'm sorry as much as I love this place and their friendly staff, they do not train people well enough for Belay Certification. My newly certified belay partner dropped me 15 feet to the ground because he was distracted chatting to someone on the benches that they placed way too close to the climbing walls. They need to (1) move the benches back so less distracting, (2) go over more safety basics before handing out belay certs like don't be distracted, (3) do at least one follow up belay test after several days have passed to ensure learning was retained, and (4) not tell a belayer who drops someone because he wasn't paying attention "it's okay". It's not okay. (5) bonus: Also got pink eye, provide more sanitizer and signs warning of that stuff there, yuck.