Made an appointment the day before for a recall pa...

Made an appointment the day before for a recall part on the car. Came the day of, they have no record of my appointment and they didn't have the part on site. So I told them would be back the next day.
Came at 08:30, sat there and watched people who came after me get their car serviced. At 12:15, car just started being worked on.
I really should've gone to another dealership.