Xavier Requena

Review of LOUIS VUITTON MALLETIER

I put a star that is the minimum but it is worth 0...

I put a star that is the minimum but it is worth 0! Impossible to see the store for ourselves. We were made to wait outside until a salesperson was available. We only asked to see the collections. It was refused to us without accompaniment. It is unacceptable. I am extremely surprised by this anti-commercial attitude. Keeping the client waiting in the cold when there was no queue is the opposite of luxury service !!!!
I insist on not having a salesperson following us. I HATE that I can't quietly explore the Collections. If I need help I ask. If the idea was to personalize the customer experience, it is a failure. We left and we will not return. It seems that we are not the only ones to have been surprised and annoyed by this forced support and this extremely clumsy way of doing things. To review !!!