elisabeth pied de nez Review of Citrus Waskaduwa
HORRIBLE !! everything is extremely expensive for ...
HORRIBLE !! everything is extremely expensive for a country where the minimum income is around 170 we offer you a plate with lobster for 50 USD, a soda for 3, pedicure at 50usd manicure at 60 in short like with us! and when you ask to get the Bottles of water included in the room for the following 3 days when you will be absent from it (although paid! and half board paid) you are presented with a note to sign (extra) and therefore to pay on departure. becomes fuck-up! What worries in this hotel where it is almost impossible to see a manager (a real eh !! who acts!), We are trying by all means to extract more money from you, and the lobby does that well, either claiming not to have received the mails, or message not transmitted ... etc. total incompetence (finally disguised to extort money from Westerners full of money as they believe! a shame! others French, them all inclusive, struggled to get bottles of water for breakfast !! yes you read carefully, bottled water at the bar ok but at breakfast not possible !!! AND to finish the day before departure after all our worries a manager comes to see us after having shouted well, guaranteeing us that we will have no more worry that everything was settled and that it was a misunderstanding, offering us a cocktail as an excuse, we said to ourselves "at the right time"! That neither ... the next day when we left our taxi is there, we are asked to pay a massage bill (NOT consumed of course !!!), inevitably refusal, we ask to see a manager, no one comes, the taxi is there, we will be late for our plane, a hostess in the lobby tells the driver not to leave because we owe money thinking that ue we did not understand. We ask to see the paper of the said massages, the date is quite simply a date when we were 3 days very far from the hotel and we had notified it to the hotel, with supporting witness (driver and tour guide !), the signature is not ours but that is not enough, we call the masseuse to be sure. She said "it was a couple with a girl" bingo we have a boy! he checks the signature with our passports ... oh yeah, it's not the same eh! "we made a mistake sorry" !!! That's all???! here are your excuses for calling us thieves the entire stay ???! for forbidding us to leave for false reasons ?? Shame on this establishment and the manager who lets incompetent people run it.
Then at the swimming pool (not to mention the cleanliness!) Around 6 p.m. in general you will have the right to the passage of the small gardener who sends an extremely powerful repellent all around it, hedges etc ... which literally smokes everything, around , deckchairs etc .... nobody warns you, normal this kind of product is not problematic and reels every day (cancer, my friend ...), the floors are slippery (and sticky) from morning until evening in all common areas. In the event of strong winds, be careful not to sleep! broken plexiglass roof which hits at any wind in a hallucinatory noise, even a manager of the lobby to jump on coming to see, we had to change rooms 1 night. Ultra noisy air conditioning. ants in the room.
TO FLEE ! no respect for the customer, you are small mobile wallets in their eyes, go to the inhabitants or guesthouse instead you will be better received!

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