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I recieved a letter in the mail stating they were ...

I recieved a letter in the mail stating they were canceling my services. So I gave AAA a call for clarity seemingly I had not misused the services. I was advised by Lexie that my services was canceled because I used all four of my tows and it wasn't beneficial to keep me as a customer. She therefore went on to advise me rudely that the average customer calls AAA once a year and they are not responsible for maintenance on vehicles. This was offensive considering I maintain all my vehicles. I have been a AAA member for 5-10 years and only opted in for their declining emergency roadside assistance program. It doesn't make sense to pay for it's subpar discount programs. I strongly advise future customers to stay away from purchasing the emergency roadside assistance plan because they don't intend for you to use the service! They will cancel your services if you do! It's not cost effective for them as a company to keep you!

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