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Maureen Cassidy

3 years ago

I sent in my phone in as an AT&T trade-in program....

I sent in my phone in as an AT&T trade-in program. My phone had absolutely no damage. It was always in a case and had a screen protector on it. HYLA stated the phone they received had a damaged screen. Sadly, I didn't think to take photos of my phone before I sent it out to them. That was definitely my mistake. I will never again do a trade-in with AT&T if they are working with Hyla.

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