Horrible pics and service! Every year the pics ta...

Horrible pics and service! Every year the pics take forever to come and they look like they rushed through taking the pics. This year for grad pics I was mortified with the ones they took. Not to mention they say 4-6 weeks for delivery and we are now on week 7 and still no pics. Customer service says they shipped them via Canada Post on Mar 11th and it's now March 26th - NEVER EVER EVER in my entire life has anything within Canada ever taken 12 days for delivery through Canada Post.