Luke Tirrell

Review of Quality 1st Basement Systems

Quality First has innovative products and outstand...

Quality First has innovative products and outstanding personnel! They provided our family the dry basement we'll need in order to enjoy the space as we've envisioned using it.
Kenneth Peare, the design specialist, came on short notice and was thorough - but not robotic! - in explaining everything to me (and my contractor, who was present). The innovation in their products was evident, so I felt confident moving forward.
Ken was able to get Juan Garcia, the installing foreperson, and his crew to do my job on a day they were all supposed to be off. They were amazing! The site was clean the entire time, which was rather unexpected for a basement job. The crew hummed along with little communication, everyone simply knowing their role and executing perfectly.
This is how you'd want any job done; it was very reassuring. The crew was obviously confident in both the product and their process, so much so that my presence was welcomed the entire time; not many job sites work like that, for sure. At the end, we're left with a dry basement and the confidence to use the space to our family's delight.
Of course, we're also left with the bill, which is not cheap. Even here, though, Quality First made it a little easier by providing easy financing at great terms. Given the cost, this is not a process to be undertaken lightly; however, when you're ready to do it, Quality First is definitely the way to go.