A buddy and I had our bikes serviced at "Thunderbi...

A buddy and I had our bikes serviced at "Thunderbird HD" back in June 2014 while on a 3 week road trip. We were both in need of new tires and had them installed. The tech who was working on my bike also noticed that my front brakes were uneven which I had them replace. The service and professionalism of the staff was outstanding. Thunderbird has Express Service with a comfortable lounge and complimentary beverages and light snacks.

Two days after being back on the road I had an accessory part came loose and was lost on the road. I notified Thunderbird HD's service manager, who was sincerely concerned for our safety and wanted to ensure no one was hurt. He then went out of his way to order a replacement part for me and shipped it to my home at no cost to me.

Thank you Thunderbird HD for taking such great care of your customers. I look forward to seeing you again on my next road trip.

Mike Geiss
Hamilton, Ontario, Canada