On a normal basis, I would have given this locatio...

On a normal basis, I would have given this location a 5 star rating, but one particular evening (9/7/18) Manager named Kevin really made the start to a supposed to be great as usual stay turned sour quickly. He was not compassionate nor hospitable. After traveling through a bad storm with frightened little children, I expected a something way different than what i received as service Friday evening. As a frequent guest here (roughly the 7th stay this year) I simply felt let down. The remainder of the stay was decent with great service from all beyond the front desk. Even the lady straightening up the room was very sweet and friendly when she saw us still in the room when she came to tend to things. The door greeters friendly and the next evening gentleman the same as well. I shared my grievances with Jesse I believe the next day, but never heard anything back as a follow-up. I choke this one up as a stale encounter, but hope my next stay...if I go back is better.