TREVONNA DAVIS

Review of Embassy Suites Dublin

Nice hotel but terrible house cleaning staff. Our ...

Nice hotel but terrible house cleaning staff. Our first room had cookie crumbs on the floor and couch, told staff and was given another room and had the same issue. Nuts and cookie crumbs behind the couch. Told staff about that room as well and was asked if we'd like to have staff clean the room while we were out for the day. We agreed, came back to the room, only for crumbs to still be there. Then, was later told by the manager that due to covid-19 they can't come in the rooms until 3 hrs after guest leave. Why didn't the staff know that before offering the come vaccum the floor!? Other than that, our stay was enjoyable.