Jennifer Tlaige

Review of Apropos Prom and Bridal

While Cindi was personable... and helpful at provi...

While Cindi was personable... and helpful at providing me multiple dresses to try on...I would not recommend this place esp if your buying a dress for a big event.

While The dress i chose was beautiful and even though I tried it several times before purchasing it the store and had Cindi zip it up for me.. she didn't tell me the back portion of the dress wouldn't clasp. It was too small in the back section. Obviously i couldn't see the back section of the dress yet she still said nothing to me before i purchased the dress. It was able to zip up just fine but it would not clasp around my chest and back.

It wasn't until I went to go get the dress hemmed because it was too long, the lady at the alteration place saw the strap for the back just hanging down even after i was zipped up. I had no idea there was a strap. When she tried to clasp the strap together she couldn't. It was too SMALL around my back. It could zip up but the two parts that were supposed to clasp together along my back were squeezing my chest so tight i could barely move.

I couldn't comfortably wear the dress to the wedding unless i had it altered. So on top of the $200 i paid for the dress i had to pay almost $100 in alterations ($75) because it was a sequined dress and $25 so the seamstress could add a tie around my neck to hold the dress up so the flaps weren't just hanging down.

I 100% would of not purchased the dress if i had known this prior but unfortunately making a sale is more important for some people then honesty or making the situation right.

I texted Cindi letting her know what was going on because she texted me after the purchase to tell me how nice the dress would look. When I explained the problem she completely denied it and took no responsibility in what actually happened. She also stopped texting me.

If you want honest customer service and great quality dresses I would seriously reconsider going here.