Long story short, Sansone Kia 66 is nothing short ...

Long story short, Sansone Kia 66 is nothing short of amazing. Purchased a 2016 Kia Sportage, upgraded to a 2017 Kia Sportage since both models are truly like night and day. On the 2017 Sportage, the engine was deemed a manufacture defect after 400 miles. Mr. Sansone, Mike Pugliese, Andy Garcia, PS3 and my salesman Mark Vernaglia (The Pie Guy) fought with Kia tooth and nail to get me into a new vehicle (since Kia was very adamant on their 10 year/100,000 mile warranty)... And, they did! An upgraded 2017 Sportage EX for the inconvenience. These guys know customer service and value their customers. No other dealership would fight as hard as they did. It would be a typical case of It s fixed, now take it back . Their effortless communication with Kia was thoroughly documented and they kept me in the loop as to what was going on. It was a battle that lasted about 2 months-- but with the above crew at Sansone 66 Kia behind me, I won. Mark was there for me via txt and phone call the entire way. And, he even traveled to Brooklyn, NY to pick up my new vehicle AND stayed late on a Friday night to re-write my lease. Phenomenal service with a compassionate crew of guys working there! They don t make crews like this in the car business anymore. A true rare gem in the auto business. The entire crew from Ownership, Finance, Service and Sales worked together to get me into a new vehicle with the manufacturer. These guys are the real Dream Team of Dealerships.