Worst customer service ever period Bought pass of ...

Worst customer service ever period Bought pass of all passes over 14 weeks ago and still have not received that or the gift card that was suppose to come with it. I emailed them after 9 weeks and told them and they told me that they would mail it that day and to look for it soon. 5 weeks later...still looking. Fun place but as many people have pointed out, very crowded. Oh and did I mention that their customer service is bad?