Wish I could give zero stars.

Wish I could give zero stars.
My father's lease ended last month and he went to the dealer to try to see what new cars there but when he got there he met a woman named Ana Mayers who never gave him any options.The only thing she was telling him was to buy the car and with no other options he bought it for the price she told him but when he signed the contract the price elevated by $12,000.
He also had his own plates but they told him they were going to charge him $400 for new ones without even needing them.AFTER MANY CALLS and talking to the manager and the financing worker the plates finally arrived TWO MONTHS after the situation with the car.
Overall this was the worst experience ever with the person who sold us the car and the staff.
And also the worst experience with the Toyota customer experience because my father made MANYYY complains but they never did anything.