6/10/19 BEWARE!!! I understand that most people re...

6/10/19 BEWARE!!! I understand that most people review when they are angry. This is not one of those cases. I review when there is exceptional customer service and I review when I receive the absolute worst customer service. I have an issue outside my building ruining the inside of my home and I can't even get a response from our property manager. I've asked for a temporary fix and been patient going on 40 days. Water is entering my unit and they have no empathy and flat out will not respond to my messages for help and communication. If you're shopping these guys just do your homework. This is the place where customer service has gone to die!

Update: 8/7/19
Yes your reply is true. Someone did reach out after I wrote this poor review. Someone came out 7/24 to look at the building. They stated that they would need to contact the unit upstairs, it's been 2 weeks and my neighbor has not been contacted. I sent a friendly email yesterday asking for a status update. I'll provide an update as things progress.

Update: 8/13
Not a single response to the 2 follow up emails requesting an update. I'm not even asking for someone to hurry out and fix it. I'm just asking that someone respond to either one of the 2 professionals messages I left.