Joseph Smurdon

Review of West Hills Jeep Chrysler Dodge

My 2019 Ram Truck has been in their service depart...

My 2019 Ram Truck has been in their service department for 58 days as of this review. Chrysler nor this dealership has been able to diagnose and repair my new truck. It has 1,800 miles on it and it completely lost power when I was driving on the highway at 60 mph. Their service department has been nice but completely ineffective. They have my truck but there is no end in sight. I contacted Chrysler Care as well and they have not assisted in any way. I wish I would have known the level of customer service I would have received before I ever purchased a new Ram truck. I ve learned the hard way that Chrysler doesn t stand behind their products. Think twice before you buy a Ram truck.