Paul Sievers

Review of John Andrew Ford

I have never ever given a one star rating .. I wis...

I have never ever given a one star rating .. I wish there was a minus 10 .. ( I must admit the staff have been absolutely nice and understanding but the product is sh*t ) Brought a brand new 4x4 2017 ranger - had no end of problems... from day one - truck has but not limited to...shut down lost all electrics- had to be towed I paid the extra to take it to them .. ( never refunded ) . Blu tooth failed , door leaks etc etc ...no end of problems with this truck - once your out the sales door where it s all warm fuzzies - down to the internal hell that is the service department ... this started at less than 1thousand kms .... I think I got a lemon . No end to my nightmare nearly 2 years later as the truck wouldn t get out of park today - when it rains forget about the electronics. Got some extra automation that I didn t pay for - service manager says he d rather talk than email .. It has cost my Buisness thousands of dollars .... ps my 2007 hilux with over 220 kms on the clock has spent less time in the workshop this year..... I m not taking these comments lightly it is the truth , I ve been fair open honest and given plenty of time for John Andrew to fix problems.

This has cost me so much time and stress ... reading the other comments I can assure you , when they mention stress - they are not crazies . If something goes wrong , no help .

To go to this extent and comment on this has taken yet more time .... but I think people should know .

I look forward to any comments from the proprietor - if I have been unfair in my review

Paul -