Angel Jaramillo

Review of Holmes Tuttle Ford

Never buy from them again. Every time I go in for ...

Never buy from them again. Every time I go in for an oil change at least 5 hour waiting time, that's with an appointment. Tried it once without same thing. Had to service my vehicle do to the extended coverage warranty made me go through them made my appointment for 8 am, called in to check status after 12pm...they called me back after 12:30 only to tell me they had not got to my vehicle yet. I said my appointment was at 8 am. They said "Oh that's only drop off time"....What!!! So then I said...so by when will I know the status...then he said there is 8 more cars ahead of you...maybe later today or tomorrow."
Service Dept. really sucks! An appointment is an appointment. Not to mention I scheduled this dam appointment a week ago and you people still make me be without my vehicle! That's why I bought this vehicle in 2012...and I swore it would be the last I would buy and service at any Jim Click.