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taimahshu

4 years ago

ABSOLUTELYHORRIBLE Credit Union, I had saved up my...

ABSOLUTELYHORRIBLE Credit Union, I had saved up my money to pay off my loan sooner than later. I went up there and ask the teller for the balance so I could pay off the loan in full. She told me the balance and then I sent the full amount thru the machine. After I sent the full amount in Cash the teller called me back and stats I have to pay fees that are on a different account. She said it s because I have to keep a certain amount of money in a account that I never opened. I didn t have control over this account and I had to have it. I told them I refuse to pay that because I didn t open that account or even asked for it. after disputing everything they wouldn t let me pay my loan. teller became rude and manager was not understanding and didn t even want to listen to me. After my experience I would recommend DO NOT USE THIS CREDIT UNION @ ALL COST.

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