Worst management company in all of Houston. Spend...

Worst management company in all of Houston. Spend hours a day trying to get manager Lance Williams to follow up, do his job, finish what he started, go to the property to see first hand what is going on, assign work orders in a timely manner, file letters with homeowners who aren't following rules and regs. It is like I am baby sitting all the time. There is an excuse for everything or just NO response. I have to start emailing the owner of the company just to get a response out of Lance. I can't believe they have allowed this person to stay on as Beringwood's property manager for so long.

Examples of reasons why he isn't doing his job: Won't respond to requests (will take months to get action or a response). When you complain he actually has sent an email with someone praising his good work... the email was a 'thank you' from a homeowner who had been trying to get him to do his job for over a month when he finally responded - her 'thank you' was sarcastic. Came to our annual meeting with clickers for homeowners to purchase and none of them worked. He tried to tell me they did and then when I walked out side they didn't. Blamed it on a girl who was 'fired'. This is after other homeowners in the previous months couldn't get working clickers to the gates after they bought new ones. Says he is on property once a week - he isn't.

Really sad that the Tech guy for the company is a property manager - he doesn't have the personal skills for the job. Classic 'left brained' and doesn't prioritize, must piddle around during work, doesn't communicate well, and gets angry and defensive when told he isn't doing something correctly. The worst experience with any of the 5+ property managers we've been assigned over the last 5 years.

I could go on for pages on how pittiful the service and the manager Lance Williams has been for Beringwood. After almost a year, I figure it was time to share.