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My van broke down back in March, and it turned out...

My van broke down back in March, and it turned out to be the engine. It was covered under warranty, so I had it towed to Urse Dodge in Fairmont. They scheduled me in for the following week. I continuously called to check the status of my van over the following weeks, and was told every time that I called that there was an issue, they were backed up, They were waiting for parts, etc. I had a voicemail on my phone stating that the parts were all in and to expect it to be finished within one weeks time. Never heard back.. so I called one week later and was told they were still waiting on my parts. That as after five weeks of my van sitting on their lot. I was polite on the phone, and told them just to call me when it was done... they called two weeks later! My van sat on their lot for SEVEN weeks!!!!!!!! To say that I was irritated would be an understatement! We will never have a vehicle serviced there again!

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