Eli R.

Review of Wilde Chrysler Jeep Dodge Ram ...

I made an appointment to test drive a vehicle and ...

I made an appointment to test drive a vehicle and arrived to Wilde :05 early only to be told another potential buyer was looking at the car. I thought the sales staff was joking, however they were not. We continued to wait over an hour with seldom updates on the status of the used car we had come over to drive. When I expressed my frustration to the sales staff of making an appointment that was not honored he replied "it is out of my control and management is aware of the issue." He basically said that he dealt with situation or similar ones near daily but things have not changed. In the end we decided to purchase the car given the competitive market of the make and model desired. Upon arriving home after finalizing the car purchase/ pick up we realized that not one but both key FOBS were given to us with dead batteries. We were very disappointed with the whole experience of buying our first vehicle at Wilde.