Ronna Bixby Review of Sheraton Maui Resort and Spa
Room on floor level, bugs everywhere and NO I didn...
Room on floor level, bugs everywhere and NO I didn't leave the door open, but if only there were screens on them, I could have!
Also...LEARN FROM MARRIOTT! AND NO I DON'T WORK FOR THEM! A cup for soft drinks that's refillable, costs you VERY little but more importantly, your guests get something.
Never felt special, more like a huge burden. First room, we moved from a suite into a tiny room, had a microwave, so I requested one in New room. They wanted to charge $35/day?!! I moved, packed, unpacked, packed again, unpacked...omg, really?! Also, for the honor, I was comped a drink ON day of arrival ONLY. Lol. Only noticed it said that 2 days into stay.
Cabanas by pool... lazy teenagers. Why don't they remove previous guests name? Cover chairs with a towel? Or 2? Marriott does! They also gift you 2 bottles of water AND a box of cookies! Sheraton? 0. Nada.
I do have a degree in hotel management, and I've worked for both companies in my youth.
Retiring at Marriott resorts. Sheraton? Never again.
Really disappointed after 2 yrs ago, stayed at Sheraton Kauai, great experience. This year? A miss.
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