Kiki A Review of Crowne Plaza Dayton
I went the hotel through my employer it was booked...
I went the hotel through my employer it was booked through priceline. My boss was suppose to meet me there but was tied up at the warehouse and I got there before him. With that being said he called in advance to add my name and to put the credit card on file for incidentals. When I arrived at the hit me the manager said that no one called to add the credit card or rather he had never spoken to anyone. I asked him to look at the notes because how was my name added if no one called. He looked at the notes and said ohhhh I did speak to them but they never added the card. I immediately called my boss and he and the manager spoke. The manager said that they have rules and that he could email the credit card authorization to my boss. He attempted but it was sent to the wrong email address .Once I walked back up to let him know my boss hadn't received the email he became rude and very emotional stating that he is trying his best but he heard someone through my phone talking low about him and I was asked to leave the hotel after the room had been paid for .I refused to leave after a 8 hour drive and the police was called. The manager told the cops that someone on my phone was talking low about him as well .The officers made me leave and I did nothing wrong but tried to check in to my room as everyone else had. A white guy walks up to check in without a credit card for incidentals and was allowed to go to his room without a problem. The manage discriminated towards me because I was black. I will be filling a report through my company with BBB. This is an example that racism is still very real and the guy used his company and position to hurt a black female because he had the power. I would advise to stay away from companies like this they have no respect for human nature at all.
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