I want to write a review for future people who loo...

I want to write a review for future people who look into Fort Rapids. I wish I had done myself a favor and read them before going. My family and I (12 total) arrived and we were given our keys and ventured up to our room (284). We opened the door and got hit with a heat wave that took your breath away. I look at the thermostat and notice it is turned on but it is a hot 89 degrees! I turned it down to 65. In the meantime we got our stuff in the room and checked it all out. We hadn't had anything to eat on our travel there so we left for food and came back about an hour later. When we opened the door it was still 87 degrees, so we called maintenance. Maintenance came up and looked and all they said was "You don't have it set low enough" WHAT??? No. I went to the front desk to complain and told them I needed a new room, so they fooled around for about 15 min and gave me keys to room 282. I went back up and started moving stuff only to find out room 282 is 90 degrees. I went back down and told them so the manager took me from room to room trying to find one that would work. After showing me 17, yes 17!!!!!! (kept showing me 2 queen bed rooms) We found one that was cool and slept 12. In the meantime I am missing out on time in the water park and the hallways are so hot I am about to have a heat stroke. Does Columbus not have A/C? SO, I got everything moved to room 255 this time and it was 76 degrees. Still not cool enough for me, but I told myself I'd survive. The living room TV had no remote and no buttons on the front of the TV, the ceiling fan didn't work, bedroom remotes had no batteries, the dryer did't work, and quite frankly it wasn't even clean. What a disappointment! The water park was fairly nice, and first Aid was great. My daughter had a febrile (fever) seizure and they handled it very well. The manager on the other had pissed me off. He came out and said "does it involve the water park?" First aid said "no" he said "not my problem" What a thoughtless dick head. Anyway, point is DO NOT STAY AT FORT RAPIDS!!!!!