The staff leaves something to be desired, the hot...

The staff leaves something to be desired, the hotel is grand and the amenities abundant, but you literally feel as if you are not part of the"in" circle among the staff. Bars were not stocked with standard liquor of medium range: ie tito's; forced to upgrade to top shelf. Basic beers unavailable: ie; stella or michelob ultra. 2nd floor bar staff was miserable, food at 88 was not up to par for prices or expectations. Spa did not respond within the 24 hours stated after massage appointments requested, took 4 days off calling to find out appointments were not made. Massages mediocre, not waiting with a glass of water after massage, the grotto is amazing but again mandatory gratuity on the massage = bad service. It's middle missouri service for Vegas prices! Do yourself a favor and until the place is up to snuff go top one of the many b&b's in the area!!!!