Blake Evans

Review of COVERT CHRYSLER DODGE JEEP

If I could give 0 stars, I would. I've bought two ...

If I could give 0 stars, I would. I've bought two vehicles from this location, & I can honestly say I've never been more disappointed. They gave me the run around on my warranty for nearly two years, AFTER I'd requested it be cancelled & the difference refunded within the first few months. Tried to give them a second chance, as they are a large dealership with Jeeps & very near to my area. I purchased a certified pre-owned, 2012..... which has already been back to have things fixed 2 times in the 2 weeks since the purchase. Now, attempting to drive through several states, our check engine light pops on & starts flashing. I've left NUMEROUS messages with the service center & nobody has returned any of my calls. I have been transferred around to 5 different people that immediately put me on hold & transferred me. I've been hung up on without getting a chance to speak. The customer service here is absolutely putrid & I am so bitter that I made the mistake to work with them again. I will NEVER refer somebody to this establishment, nor will I ever purchase another vehicle from here. This establishment should be ashamed at how you treat your customers.