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Sharon Lim

4 years ago

Room: Amazing and well maintained! The room is sup...

Room: Amazing and well maintained! The room is super huge and i love it a lot. However, i do hope that the fridge is colder and they start providing combs! Other than that, they are very considerate to hand out insect repellants and sprays to keep mosquitos away since the resort is near many trees.

Service: Great service from the moment we arrived! We were served with chilled ginger tea which tasted fabulous:) We can also call the front desk from our room easily and they respond immediately:) they speak english well and are very very helpful with any requests or questions.

Ambience and facilities: The resort has an amazing view. The beach is kept clean. They also have 2 pools and the emerald one is my favourite because it s cleaner and the water feels warmer. They also have water sports, but there is a need to check the timing the diff sports are conducted....zzzz

Food: This is the only downside to this resort... the food tasted really bad and overpriced for the quality. They also charge 21% in total for service and taxes in the restaurant....zzz
The food is so bad because they tasted bland, diluted, cold, and funny... at times they add so much sugar the food tasted so sweet. The pasta is so dry and didnt have anything else besides the noodles itself :( And it takes around 1 hr for all the food to arrive despite there being almost nby at the restaurant for dinner. Obviously everyone who knows tje quality and price of the food chose to go elsewhere to eat lol.

The buffet breakfast wasnt up to standard, more specifically the standard of a 4 star hotel. The food was oily and diluted once again. There werent many options as well. And they have a lot of staple food like beehoon, porridge, noodles, etc. But they lack in terms of side dishes because it s so limited... So overall, my entire family felt that the food there is so bad.... Not at all comparable to the food outside, let s say in Nagoya mall

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