Jared Pitzer

Review of The Queensboro Shirt Company

I placed my first order with Queensboro and receiv...

I placed my first order with Queensboro and received my order with the logo altered from the proof I approved. After having to speak with the company several times on the phone to get them to make it right, I thought we were good. The order needed to be shipped to another location and I tracked the order until it was delivered, only to find that there were shirts missing. I just came home from my conference to find the missing shirts. I understand that things happen, however this is the second issue with this order and I had to be persistent to fix the first issue with the alteration of the logo as they repeatedly said there was nothing they could do. They blamed their outsourced art department for the lack of communication and there was an obvious lack of communication for the shipment of the correct shirts.

This company did not follow through on their promise to have all the shirts delivered to the address that I gave them causing some of my team members not receive their shirts. I trusted this company to deliver for a very important event and just can t believe they failed me twice. I would not recommend ordering with the company, especially for an important business event. My team is spread across the country and we only get together every few years so needless to say I am very disappointed with their service.