I have never had issues in the past but recently h...

I have never had issues in the past but recently had a problem with an order. Customer service was very difficult to work with, just giving me excuses and no resolution. Upon hanging up I found myself raging that they were not willing to help me out. I submitted a BBB complaint and I suppose someone else was more willing to help me out. Problem has been solved... some customer service agents are better than others.