eunice que

Review of Shangri-la's Edsa Plaza Hotel

1. Check in time took too long .

1. Check in time took too long .
2. Nobody assisted us in the valet service during our arrival.
3. No luggage assistance was offered. We had to request for someone to take our luggage for us.
4. We did not receive the usual welcome fruits.
5. No one assisted us in the gym. Gym attendant was just doing his own work out.
6. Inconsistent instructions on where to present the car pass provided.
7. Untrained guards to provide assistance on our inquiries regarding parking.
8. Unclean pool water which caused ear infection for our toddler.