We just had a roka function here. Paid double of w...

We just had a roka function here. Paid double of what we would have paid outside. The experience was just devastating. The service was so poor so poor that the guests were literally crying that they are not getting any food to eat. They were saving food as if they wanted to reuse the same food in other parties. The ac was not at all working. There were 100 guests and I think everyone would have complained to increase the ac but it was going to deaf ears. People were sweating and they didn't seem to care less. Half of the Chat items were not even opened in the whole function. If you want your guests to not like your function,that's the only reason you should choose this hotel or leela chain as a whole. Otherwise please save yourself the shame and embarrassment and choose another hotel for your guests