Diana Saraiva

Review of Western Veterinary Specialist ...

Suggestion: NEVER GO TO THIS CLINIC

Suggestion: NEVER GO TO THIS CLINIC
I was there on Thursday, October 15, 2020 and had the worst experience of my life. Because of Covid-19, I had to hand my little girl over to an attendant and I couldn't get into the clinic, so far so good. After that, the veterinarian called my cell phone and started asking several questions, which I tried to answer in the best way, because English is not my first language.
He asked what medicine I had given and I didn't know it in English, so I tried to say the substance. He said that I would have intoxicated her and that it could cause some kind of internal bleeding. I said that he should have misunderstood the name, since her veterinarian from Brazil had already given this same medication a few times. Instead of trying to understand what, in fact, the remedy was, he began to denigrate the professional. He also suggested that as a result of this I had to hospitalize her for 48 hours and start a treatment, visibly misdiagnosed, as it disregarded all the other information that I had passed on. I went into despair and called the vet who had indicated this medication. She said it was the right medicine and that the pain was due to the change in diet.
Result, I panicked and asked for my dog back urgently and I didn't want that med. vet touched her more. I insisted a few times and they kept treating me like crazy. The attendant said she would only give me my little one after I paid. Yeah, he does absolutely nothing, almost killed me from the heart and still had the courage to charge me over $ 180.00 for the consultation.
A few long minutes after I insisted a few times saying that I would call the police, they brought me the card machine and only after I paid, my little girl came.
Returning home, I had a crying fit and lack of stress. I almost passed out in the middle of the street.
Two hours after I got home my puppy ate and drank water normally.
It was too traumatic.